Emergency Services Disclaimer

Last updated: 3/1/2026

Critical: Emergency Features Are Supplementary Only

In case of a medical emergency, always call your local emergency services directly (911, 112, 999, etc.). Do not rely solely on the Medikle app for emergency assistance.

1. General Emergency Services Disclaimer

The emergency features in the Medikle application, including but not limited to SOS functionality, emergency contact features, fall detection alerts, and location sharing, are designed as supplementary tools to assist in emergency situations. However, these features should never be relied upon as the primary or sole means of contacting emergency services or obtaining emergency assistance.

Medikle is not a substitute for traditional emergency services and does not replace the need to call professional emergency responders directly.

2. SOS Feature Limitations

The SOS feature in Medikle may include the ability to quickly contact emergency contacts and share location information. However, this feature:

  • Does not directly contact official emergency services (police, fire, ambulance)
  • Relies on your device's network connectivity, which may be unavailable during emergencies
  • May not function properly due to technical issues, software bugs, or hardware malfunctions
  • Requires your emergency contacts to be available and responsive
  • Cannot guarantee message delivery or response times
  • May not work in areas with poor cellular or internet coverage
  • Is dependent on battery life and device functionality

3. Fall Detection Disclaimer

If Medikle includes fall detection capabilities, please be aware that this feature:

  • May not detect all types of falls or emergency situations
  • Can produce false positives (detecting falls when none occurred)
  • Can produce false negatives (failing to detect actual falls)
  • Depends on sensor accuracy and algorithm reliability
  • May be affected by device placement, movement patterns, and environmental factors
  • Should not be the only safety measure in place for fall-prone individuals
  • Requires proper device setup and user configuration to function optimally

4. Location Sharing Limitations

The location sharing feature in emergency situations:

  • Depends on GPS and location services being enabled and functional
  • May provide inaccurate location information due to technical limitations
  • Can be affected by indoor environments, weather conditions, and satellite availability
  • May not work in areas with poor GPS reception
  • Requires location permissions to be granted by the user
  • May consume additional battery power when active
  • Cannot guarantee real-time accuracy of location data

5. Emergency Contact Features

The emergency contact functionality:

  • Relies on accurate contact information provided by the user
  • Cannot guarantee that emergency contacts will be available or responsive
  • May fail to send messages due to network issues or service disruptions
  • Does not verify the identity or capability of emergency contacts
  • Should include contacts who are willing and able to provide emergency assistance
  • May not function if contact information becomes outdated
  • Cannot replace professional emergency medical services

6. Technical Dependencies

All emergency features in Medikle are subject to various technical dependencies:

  • Device Functionality: Features require a working smartphone or device
  • Battery Life: Emergency features will not work if the device battery is depleted
  • Network Connectivity: Most features require cellular or internet connection
  • Software Updates: Outdated app versions may have reduced functionality
  • Operating System: Device OS updates may affect feature performance
  • Hardware Sensors: Malfunctioning sensors can impact feature accuracy
  • Third-Party Services: Dependence on external services that may be unavailable

7. User Responsibilities

Users of Medikle's emergency features are responsible for:

  • Testing emergency features regularly to ensure they work as expected
  • Keeping emergency contact information current and accurate
  • Informing emergency contacts about their inclusion in your emergency plan
  • Maintaining device battery and ensuring proper device functionality
  • Having alternative emergency plans that do not rely on mobile applications
  • Understanding the limitations of app-based emergency features
  • Calling official emergency services directly in actual emergencies

8. Regional Emergency Numbers

Always use the appropriate emergency number for your location:

  • United States: 911
  • European Union: 112
  • United Kingdom: 999
  • Australia: 000
  • India: 108 (medical), 100 (police), 101 (fire)
  • Canada: 911
  • Other regions: Consult local emergency service numbers

These numbers connect you directly to professional emergency responders who are trained and equipped to handle medical emergencies, fires, and other life-threatening situations.

9. Medical Emergency Situations

In the following situations, call emergency services immediately and do not rely solely on app features:

  • Chest pain or heart attack symptoms
  • Difficulty breathing or choking
  • Severe injuries or bleeding
  • Loss of consciousness
  • Stroke symptoms (face drooping, arm weakness, speech difficulty)
  • Severe allergic reactions
  • Suspected poisoning or overdose
  • Severe falls or head injuries
  • Any life-threatening situation

10. Legal Limitations

By using the emergency features in Medikle, you acknowledge and agree that:

  • Medikle cannot guarantee the functionality of emergency features
  • We are not liable for any damages resulting from reliance on emergency features
  • Emergency features are provided “as is” without warranties of any kind
  • You use emergency features at your own risk
  • Professional emergency services should always be your first choice in emergencies
  • We strongly recommend having traditional emergency plans in place

11. Recommendations for Emergency Preparedness

To ensure your safety, we recommend:

  • Programming emergency numbers directly into your phone's speed dial
  • Wearing medical alert jewelry if you have chronic conditions
  • Keeping written emergency contact information accessible
  • Informing family members about your medical conditions and medications
  • Having a comprehensive emergency plan that doesn't rely on mobile apps
  • Regular consultation with healthcare providers about emergency procedures
  • Consider professional medical alert systems for high-risk individuals

12. Contact Information

If you have questions about emergency features or this disclaimer, please contact us at:

  • Email: support@medikle.com
  • Emergency Feature Support: emergency-support@medikle.com
  • Website: www.medikle.com

Final Reminder

Emergency features in Medikle are designed to supplement, not replace, traditional emergency response methods. Your safety is paramount - always prioritize calling official emergency services in life-threatening situations.