Support & Help

How do I identify a medicine using the camera?

Tap the camera button on the Health tab, point your camera at the medicine, and take a clear photo. Our AI will analyze the pill and provide identification information. Make sure the lighting is good and the pill is clearly visible.

How do I set up medication reminders?

Go to the Reminders section, tap “Add Reminder,” enter your medication details, set the time and frequency, and save. You'll receive notifications at the scheduled times.

Is my health data secure?

Yes, all your health data is encrypted and stored securely. We use industry-standard security measures and never share your personal health information with third parties without your consent.

How do I add emergency contacts?

Go to your Profile, select “Emergency Contacts,” and add trusted contacts who can be reached in case of an emergency. Make sure their contact information is current.

Can I export my health data?

Yes, you can export your health data from the Profile section. This allows you to share your health records with healthcare providers or keep personal backups.

Camera not working for medicine identification

• Check that camera permissions are granted
• Ensure good lighting when taking photos
• Clean your camera lens
• Restart the app if issues persist

Notifications not working

• Check notification permissions in device settings
• Ensure the app is not in battery optimization mode
• Verify reminder times are set correctly
• Check if Do Not Disturb mode is enabled

App crashes or freezes

• Close and restart the app
• Update to the latest app version
• Restart your device
• Clear app cache (Android) or reinstall app